Wednesday, May 26, 2010

The top 18 things that a businessman should know

I'm returning to this blog after a long period of inactivity. Inactivity on the blog, that is - in real life the degree of activity around me has soared like Delhi's blazing heat in this, the hottest early summer in decades.

Manu, Varun and I have been designing the Family-Managed Business program that we are going to launch shortly. We have been thinking that in this program we will focus on a different aspect of family-managed entrepreneurial business each month. Thus the 18 month course will allow us to dive into 18 different things, which should together provide a practical and comprehensive 360 degree view.

To decide what these top 18 things should be, we first drew up independent lists. When I compared my list with Prof. Varun's this morning, I was not surprised to see that there was a 90% overlap. (I haven't compared it with Manu's yet.)

This then is my informal list, in no particular order, focused solely on practical topics for the small-scale or medium-scale business:


  • Defining your narrower market niche (in which you are THE best)

  • Developing a vision for your business (this is closely tied to the first point)

  • Leveraging the power of Internet marketing (using websites, SEO, SEM, social networking, blogs, etc.)

  • Getting the most from real world marketing (ranging from smarter business communication to cultivating newsmedia for PR)

  • Conceptualizing, planning and executing initiatives (project management)

  • Scaling an organization through modularization and processes

  • Understanding accounting and tax optimization

  • Understanding people and what they are good at, developing reporting systems

  • Leveraging business IT

  • Understanding business law, contracts and litigation

  • Managing your time and your mind

  • Understanding quality

  • Maximizing profit and cash flow, not just sales

  • Balancing family relations and the business

  • Professionalizing the family business without affecting the bottomline

  • Learning the art of selling and negotiation

  • Managing business risk

  • Handling the regulatory environment



  • Most of this I learned by trial and error and had we been taught this through our formal education, we would have done better and gone further.

    Anything I left out?